Contact Us

General Contact

If you need to get in touch, email us at hello@wallpapercropper.com. Email is the fastest way to reach us.

Reporting Bugs or Problems

To help us fix issues quickly, please include as much of the following as possible:

• URL: The exact page or action where the issue occurs.
• What happened: A clear description of the problem.
• Steps to reproduce: Numbered steps so we can follow exactly what you did.
• What you expected vs. what you saw: Briefly state the expected outcome and the actual result or error.
• Device and browser: Device/OS version and browser/version (e.g., Windows 11 + Chrome 123).
• Screenshots or screen recording: If available, attach images/video showing the issue.
• Console or network errors: Copy any visible errors from the browser console or network tab.
• Account/email: The account you were signed in with (if applicable).
• Date/time and timezone: When the issue happened, with your timezone.
• Sample file: If the issue relates to an upload, include the file (if you can share it).

Other Requests

For feature ideas, feedback, or general questions, email hello@wallpapercropper.com with a short description. We review all messages but cannot promise individual responses.

Response Times

We aim to respond as soon as we can, but response times may vary based on volume and severity.